Frequently asked questions
Am I able to take advantage of a cash advance?
What form of payment is accepted for product extensions and pick up?
Are there returns & refunds on purchased items?
What type of merchandise do you consider for a cash advance or purchase?
We are constantly open to working with customers in order to acheive a sucessfull transaction. At the moment we are taking current electronics( ex. blu-ray players, TV's, computers, Blutooth equipment, audio equipment), musical equipment (ex. pedals, amplifiers,guitars, keyboards), higher end brand name power tools (ex. Dewalt, Milwaukee, Ridgid), collectibles and gold/silver jewellery and coins. If you have something and do not see it in this list feel free to contact us so we can accomodate your questions.
Are you allowed to have multiple contracts at one time?
Yes, we will consider all quality merchandise items for loan or purchase to suit your cash needs.
How long are the contracts valid for?
The contracts are valid for one month from the original date of the transaction. This can be extended on a month to month basis or picked up by the customer at the desired time within the allotted time frame.
What is needed to reclaim an item(s) in with us?
You will need to show valid government issued photo ID. Only the individual on the original contract can pick up the item(s) with their photo ID. This customer may authorize other individuals to pick up on their behalf. However, this may only be done in person.
What type of payment do you accept?
For contract extensions or picking up an item(s) we accept cash, debit and e-transfers. For in store retail transactions we accept cash, debit, visa/ mastercard and e-transfers.
Where are you located?
We are located at the corner of Nelson Street and Princess Street in Kingston, Ontario.
What type of Gold & Silver do you take?
We accept all gold and silver jewellery, gold dental, gold and silver coins.
What are your store hours?
Monday to Friday 10:00AM - 5:30PM
637 1/2 PRINCESS STREET
MONDAY - FRIDAY
10:00 - 5:30 PM
10:00 - 4:00PM